Over the past four decades, OEC Group has become one of the leaders in international logistics. When you work with us, you’ll connect people and products from one end of the world to the other. We make sure critical products like life-saving medicines, food, clothing, and other goods get shipped to their destinations in the most efficient way possible.

OEC Group finds ways to accentuate your abilities, encourage you to take on new challenges, and soar to new heights. We value candidates who are problem solvers, team players, and lifelong learners. Every employee has the opportunity to grow and be recognized for their hard work, positive attitude, and attention to detail.

Community: We are a family-oriented company, and we value our employees' efforts to help grow and support one another as a unified community.
Teamwork: We work together to support each other's successes, interests and goals by sharing knowledge and resources.
Customer Experience: We focus on helping both our internal and external customers succeed, acting in our customer's best interests while striving to understand their needs and exceed their expectations.
Work Ethic: We hold ourselves accountable in our everyday work, and we strive to do the best we can. Passion is at the heart of OEC.
Innovation: We believe innovation is essential for growth. Continuous improvement will bring OEC and our people to a better future.

Health Benefits: Medical, dental, & vision insurance, telemedicine services, HSA fund, short-term disability
Plan for the Future: 401k match, Life & Accidental Coverage
Rewards: Bi-annual performance-based salary adjustment and/or bonus, promotion opportunities, & increased PTO based off tenure
Work-Life Balance: Hybrid work, paid time off (vacation, personal, floating days, & holidays)
Employee Wellness: EAP program, wellness events (biometric screenings, flu-shots, healthy office snacks)
Friendly Work Culture: Diversity & Inclusion, open floor plan, management open door policy, workplace events (annual holiday party, sporting events, fishing trips, potlucks, team dinners)
Learning Opportunities: New hire paid training, specialized trainers to educate you on the fundamentals of freight forwarding, cross training into other departments
Work Authorization: Visa sponsorship for specific positions and office locations

Ocean Import Coordinator

Guadalajara, Jalisco, Mexico

Full Time

Operations

Entry Level

Ocean Import Coordinator

Summary
OEC Group is currently searching for a motivated and personable individual to join our Ocean Department. The Ocean Import Coordinator is primarily responsible for ensuring the proper and timely movement of freight and information, while complying with any internal and external requirements. In addition, developing and maintaining relationships with carriers, customers, and warehouses to guarantee the timely delivery of shipments.

About Us:
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in Los Angeles and branches throughout Asia, North America and Europe; OEC Group enjoys a strong position in a rapidly growing market. Our goals and ambition have helped us to become one of the emerging leaders in the logistics/importing industry.

What you’ll be doing:

Tracking, tracing, and updating the status of shipments on a daily basis.
Accurate and timely data entry into our system (CargoWise).
Effective communication with customers, vendors, other OEC offices, and co-workers through a high volume of e-mails, phone calls, and verbal contact.
Monitoring of reports.
Accurate and timely billing to customers.
Providing customer service via email and telephone correspondence to address customer questions and concerns.
Maintaining strong and effective relationships with vendors (shipping lines, trucking companies, etc.).
Meet key performance indicators to support the department, branch, product, and overall company goals.
Must have the desire to understand the operational process flow and constantly seek improved ways for efficiency.
Reporting workflow progress to Management on a frequent basis.

Work Schedule

7:00 AM to 4:00 PM/8:00 AM to 5:00 PM CST, Mon-Fri.

Company Benefits

Law Benefits

After successfully completing a standard 90-day probationary period the employee is provided with the following benefits package. This includes:

Individual Major medical Insurance (Some dental and vision services are covered too)
Vacation days (on 1st anniversary, some days are assigned after probation period)
Personal days (on 1st anniversary, some days are assigned after probation period)
Floating Day.
Annual performance review and opportunity for salary adjustment.
Annual bonus determined by overall performance.
Monthly food vouchers
Savings Fund
Internal Medical assistance

OEC Group is an Equal Opportunity Employer.

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Are you currently legally authorized to work in the country in which this job is based (e.g. you are a citizen, you have a visa, etc.)?*

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Ocean Import Coordinator

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