Over the past four decades, OEC Group has become one of the leaders in international logistics. When you work with us, you’ll connect people and products from one end of the world to the other. We make sure critical products like life-saving medicines, food, clothing, and other goods get shipped to their destinations in the most efficient way possible.

OEC Group finds ways to accentuate your abilities, encourage you to take on new challenges, and soar to new heights. We value candidates who are problem solvers, team players, and lifelong learners. Every employee has the opportunity to grow and be recognized for their hard work, positive attitude, and attention to detail.

Community: We are a family-oriented company, and we value our employees' efforts to help grow and support one another as a unified community.
Teamwork: We work together to support each other's successes, interests and goals by sharing knowledge and resources.
Customer Experience: We focus on helping both our internal and external customers succeed, acting in our customer's best interests while striving to understand their needs and exceed their expectations.
Work Ethic: We hold ourselves accountable in our everyday work, and we strive to do the best we can. Passion is at the heart of OEC.
Innovation: We believe innovation is essential for growth. Continuous improvement will bring OEC and our people to a better future.

Health Benefits: Medical, dental, & vision insurance, telemedicine services, HSA fund, short-term disability
Plan for the Future: 401k match, Life & Accidental Coverage
Rewards: Bi-annual performance-based salary adjustment and/or bonus, promotion opportunities, & increased PTO based off tenure
Work-Life Balance: Hybrid work, paid time off (vacation, personal, floating days, & holidays)
Employee Wellness: EAP program, wellness events (biometric screenings, flu-shots, healthy office snacks)
Friendly Work Culture: Diversity & Inclusion, open floor plan, management open door policy, workplace events (annual holiday party, sporting events, fishing trips, potlucks, team dinners)
Learning Opportunities: New hire paid training, specialized trainers to educate you on the fundamentals of freight forwarding, cross training into other departments
Work Authorization: Visa sponsorship for specific positions and office locations

Sales Support Coordinator

Cerritos, CA

Full Time

Sales Support

Mid Level

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.

Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.

As a Sales Support Coordinator, you will play a direct role in maintaining customer accounts by creating pricing quotations for our sales team, analyzing shipping industry trends, and keeping rate tables up to date. You will be a partner within Sales and Marketing to support outside sales reps in order to grow the relationships with our in-house accounts.

Requirements:

Strong working knowledge of MS Excel; willingness to learn Advanced functions.
Minimum 1 years' experience in a fast-paced office environment; previous pricing/quoting experience preferred.
Previous experience using CargoWise One ERP system is preferred.
Proficiency with Microsoft Office including Outlook, Teams, and Word.
Comfortable working independently and on team projects.
Ability to display discretion with confidential information.
Professional email and phone etiquette.

Responsibilities:

Prepare a high volume of sales quotes and email responses for potential customers.
Update internal sales system with newest rates.
Manage high volume of electronic communications with customers.
Review existing client shipment history to identify areas of opportunity.
Support outside sales team to ensure highest level of client satisfaction.
Assist sales representatives with customer pricing and contract drafting, possibly on-site.

Salary:

$22-$28/hour dependent on transferable experience and education level.

Benefits:

Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group
10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.
Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.
401K retirement plan with 3% company match.
Discounted pet insurance - woof! woof! meow!
Annual performance bonus and mid-year reviews for salary increases.

Education:

Bachelor's Degree is highly preferred

Licenses & Certifications:

None

OEC Group is an Equal Opportunity Employer

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OEC Group collects personal data about applicants to our job listings (such as resumes, contact information, work history, etc.) in order to review applicant qualifications and provide applicants with personalized information about our job opportunities. By continuing your application, you acknowledge that you accept the information policies and practices outlined in our privacy policy. For more information, please visit our Notice to Job Applicants at https://www.oecgroup.com/documents.*

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Tell us what makes you unique. Try to be creative and say something that will catch our eye!

Do you reside in the local area and can regularly commute to our office?*

You understand this is NOT a sales position. This position requires heavy data entry and daily use of Microsoft Excel.*

What functions are you familiar with on Microsoft Excel?*

Please indicate how many years of experience you have in the Freight Forwarding/Logistics industry.*

Do you have experience using the ERP system, CargoWise One?*

This position has a pay range of $22-$28 per hour. Depending on your relevant industry experience, what is your desired compensation range?*

Can you, after an employment offer is made, submit verification of your legal right to work in the United States?

Federal laws require that employers hire only individuals who are authorized to be lawfully employed in the United States. In accordance with such laws, all offers of employment are subject to verification of the applicant’s identity and employment authorization, and it will be necessary for you to submit such documents as are required by law to verify your identification and employment authorization upon employment.*

OEC Group does NOT offer employment sponsorships at this time. Will you now or in the future require employment sponsorships?*

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Sales Support Coordinator

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